Legal Information

Important legal information about 1Tapp and your rights

Company Information

1Tapp Pty Ltd

ABN: 14 693 606 549

ACN: 693 606 549

Business Structure: Australian Proprietary Limited Company

Registered Office: Australia

Contact Email: info@1tapp.co

Customer Support: support@1tapp.co

Regulatory Compliance

Australian Consumer Law

1Tapp operates in full compliance with the Australian Consumer Law (ACL), which is set out in Schedule 2 of the Competition and Consumer Act 2010. This includes:

  • Consumer guarantees for services
  • Protection against misleading and deceptive conduct
  • Fair trading practices
  • Unfair contract terms protection

Privacy Act 1988

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including:

  • Open and transparent management of personal information
  • Anonymity and pseudonymity options where practicable
  • Collection of solicited personal information
  • Use and disclosure of personal information
  • Data quality and security
  • Access and correction of personal information

Financial Services

As a platform that facilitates payments:

  • We use ASIC-licensed payment service providers
  • All financial transactions comply with AML/CTF requirements
  • GST is properly calculated and remitted where applicable
  • We maintain appropriate financial services compliance

Intellectual Property

Trademarks

"1Tapp" and related logos are trademarks of 1Tapp Pty Ltd (ABN 14 693 606 549).

Copyright

All content on the 1Tapp platform, including text, graphics, logos, images, and software, is protected by Australian and international copyright laws.

DMCA Compliance

We respond to valid copyright infringement notices. To report copyright infringement, contact us at info@1tapp.co with:

  • Description of the copyrighted work claimed to be infringed
  • Location of the allegedly infringing material
  • Your contact information
  • A statement of good faith belief that use is not authorized
  • A statement that the information is accurate
  • Your physical or electronic signature

Accessibility Commitment

1Tapp is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Our accessibility efforts include:

  • Following Web Content Accessibility Guidelines (WCAG) 2.1
  • Regular accessibility audits and testing
  • Keyboard navigation support
  • Screen reader compatibility
  • Alternative text for images
  • Consistent navigation and layout

Data Sovereignty

As an Australian company, we are committed to data sovereignty principles:

  • Primary data storage within Australian data centres where possible
  • Compliance with Australian government data handling requirements
  • Transparency about overseas data processing and storage
  • Protection of sensitive data in accordance with Australian standards

Platform Security

We implement comprehensive security measures to protect our platform and user data:

  • End-to-end encryption for sensitive data
  • Regular security audits and penetration testing
  • PCI DSS compliance for payment processing
  • ISO 27001 aligned security management
  • 24/7 security monitoring and incident response
  • Regular staff security training

Regulatory Oversight

1Tapp operates under the oversight of various Australian regulatory bodies:

ACCC

Australian Competition and Consumer Commission - Consumer protection and fair trading

OAIC

Office of the Australian Information Commissioner - Privacy and information access

ASIC

Australian Securities and Investments Commission - Financial services regulation

AUSTRAC

Australian Transaction Reports and Analysis Centre - Financial intelligence and AML/CTF

Complaints and External Dispute Resolution

If you have a complaint that cannot be resolved directly with us, you may contact:

Consumer Protection

Your state or territory Fair Trading office for consumer protection matters

Privacy Complaints

Office of the Australian Information Commissioner (OAIC) - www.oaic.gov.au

Financial Disputes

Australian Financial Complaints Authority (AFCA) - www.afca.org.au

Industry-Specific

Relevant industry ombudsmen or regulatory bodies for specific service categories

Legal Document Updates

We regularly review and update our legal documents to ensure compliance with Australian law and to reflect changes in our services.

Last comprehensive review: October 2026